Virtual Practice Support Services
Patient Communication
Inbox Management
Let me organise, prioritise, and respond to your emails, ensuring a clutter-free inbox and prompt responses to important messages.
Business WhatsApp
Engage with your clients directly on a platform they use daily. I help you set up and manage your Business WhatsApp for efficient and personalised communication.
Custom Templates
Save time and maintain professionalism with custom-crafted email, message, and response templates tailored to your brand's tone and style.
Daily Check-ins
Never let a client wait. Daily check-ins ensure timely follow-ups and responses, keeping your clients happy and your business running smoothly.
Billing and Invoicing
Weekly and Monthly Billing
I handle all your billing needs with insurance providers, ensuring a seamless and efficient process every time.
Preauthorisation Proof and Codes
Never worry about outdated authorisation codes again. I request preauthorisation proof and keep your records up to date, ensuring smooth claims processing.
Patient Liability Shortfalls
Custom-made templates make it easy to collect any outstanding patient liabilities, ensuring clarity and professionalism in every interaction.
Outstanding Treatment Plans
Follow up on open treatment plans by inviting clients back in for further care. A friendly reminder call can work wonders, not only for client satisfaction but also for your revenue, allowing you to reinvest in your skills, equipment, and the growth of your practice.
Practice Management Support
Bespoke virtual practice management support.
Great for independent practices.
or
Practices who is in need of an assistant to support the practice manager virtually.
or
Can support the practice during maternity leave cover.
HR Support.
Part of practice management. Vetting and virtual interviews, reference checks, DBS application and more.
Induction process, including contract review and new employee policies.
Compliance for CQC-Registered Clinics
If you’re CQC registered, you know the challenges of staying on top of daily, weekly, monthly, and yearly compliance checks. Let me manage the mountain of paperwork and processes, ensuring you remain compliant.
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